Operator licence OF2023521 Freight liability £6,500/t Since 2019

01473 851924
Port of Felixstowe

Container haulage from the Port of Felixstowe

We collect containers from Felixstowe and deliver them across the UK, on the booking we made and before the demurrage clock costs you money. Our yard at Woolpit is about 35 miles from the gate.

From our yard
About 35 miles by road, Woolpit to the port gate
Booking system
CBS, the port’s Container Booking System
What we move
20ft, 40ft, high cube, reefer, overweight

Price a Felixstowe collection

Step 1 of 2: the container

Container

Container plus cargo, from the booking or the VGM.

Step 2 of 2: your details

Or call 01473 851924
The port

Our home port, and the one we work most

Felixstowe is Britain’s busiest container port. It handles about four million TEU a year, and the thing that goes wrong there is almost never the sea leg. It is the collection: a booking that was not made in time, a driver turned away at the gate, a box sitting on the quay while its free time runs out.

Jagelo Haulage has moved more than 75,000 containers since 2019 and moves about 13,000 a year, and more of them come through Felixstowe than any other port. The yard at Bridge Farm, Woolpit, is about 35 miles along the A14, so our vehicles start the day close to the gate rather than two hours away from it.

Felixstowe at a glance

Operator
Hutchison Ports
Throughput
About 4m TEU a year
Ship calls
About 2,000 a year
Rail
58 trains a day from 3 terminals
Collections
Timed bookings on CBS

Port figures from the Port of Felixstowe.

What we move

Containers we collect from Felixstowe

The everyday work is 20ft and 40ft boxes on our own skeletal trailers. The rest each change the vehicle, the route or the paperwork, which is why the quote form asks about them up front.

20ft, 40ft and 45ft
Standard and high cube, to ISO dimensions. The bulk of what leaves the port on our vehicles.
Overweight
Planned against axle weights and the route, so the load is legal on the road as well as on paper.
Refrigerated
Reefers with a genset where the run needs one, and the unplugged time planned rather than hoped for.
Out of gauge
Flat racks and open tops, with dimensions checked and the route planned before collection.
Animal feed, Category 3
Covered by our APHA registration, quay to premises. A short list of hauliers can take it.
Hazardous
Send the UN number and class with the request and we confirm whether we can take it before we quote.

Services

How it runs

Getting your box off the quay at Felixstowe

Felixstowe runs every collection through its Container Booking System, which replaced the old VBS in January 2025. A collection is only as good as the booking behind it, so this is where the work is.

  1. Release and clearance

    You tell us the container number and shipping line. We check the box is released by the line and cleared by customs before anything is booked against it.

  2. The CBS booking

    We book a timed slot on CBS for your container, against its availability and your free time rather than the first slot going. For imports, changes inside the last 12 hours can be charged, so we book once and book right.

  3. Collection

    Our driver arrives in the booked window with the details CBS already holds. If a booking is at risk, from a delayed vessel or a hold, you hear it from us while there is still time to act.

  4. Delivery and the empty

    Delivered to your postcode on the agreed day. The empty goes back to wherever the shipping line nominates, so tell us the return depot if you know it: it changes the price.

Lanes

Where Felixstowe boxes go

The lanes we run most out of Felixstowe are the Midlands, London and the South East, East Anglia and the North West. We deliver across Great Britain beyond those.

Same day collection and delivery is realistic on the shorter lanes when the booking allows it. On longer runs we tell you honestly at quote stage whether it is same day or next morning, rather than promise the first and deliver the second.

Free time is the real cost

Demurrage starts when the shipping line’s free time ends and is charged per container per day. Port storage runs separately. On a delayed box, the days it sat on the quay usually cost more than the haulage. We plan collections against the free time you actually have, and say so early when a box is at risk.

Lanes we run most

  • MidlandsDistribution centres along the M1, M6 and M42
  • London and the South EastVia the A12, A14 and M25
  • East AngliaSuffolk, Norfolk, Essex and Cambridgeshire
  • North WestManchester, Cheshire and Merseyside, via the A14 and M6
Merchant haulage

Why book the Felixstowe leg yourself

With carrier haulage the shipping line arranges the truck, on its own schedule and at its own rate. With merchant haulage you book the haulier: you choose the day, you see the rate, and you have one number to call when the plan changes.

At a port as busy as Felixstowe that control is worth most when something slips. A vessel rolls, a hold lands on the box, a customer moves the delivery. We rebook against your free time and tell you where it stands, instead of the box joining a queue you cannot see.

How merchant haulage works

What we need to book

  • Container number and shipping line
  • Release and customs position
  • Delivery postcode and the day you need it
  • Gross weight, if the box is heavy
  • Set temperature, for a reefer
  • Return depot for the empty, if you know it
Licences and cover

What stands behind a Felixstowe collection

The same freight liability limit on every box, whether it moves on our vehicle or a partner’s. Partners run on their own operator licences.

Operator licence
OF2023521
40 vehicles and 40 trailers, on the DVSA public register.
Freight liability
£6,500 per tonne
Under RHA 2024 conditions, five times the RHA standard of £1,300. Subcontracted loads carry the same limit. Up to £10,000 per tonne by arrangement for high value freight.
Waste carrier and dealer
CBDU471791
Environment Agency, upper tier.
Animal by-products, Category 3
U1433815/TRANS
APHA registration to carry animal feed in shipping containers, quay to premises.

All licences and cover

Questions

Felixstowe container haulage, answered

How quickly can you collect from Felixstowe?

Often the same working day, when the container is released and a CBS booking is available. Our yard at Woolpit is about 35 miles from the port, so reaching the gate is not the hard part. When a booking is not available we tell you the realistic day rather than book something that fails at the gate.

Who books the CBS slot, you or us?

We do. The booking is made against your container, so what we need from you is the container number, the shipping line and confirmation that the box is released and customs cleared. If any of that changes inside the 12 hours before an import booking, tell us straight away: late changes can carry a port charge.

Do you handle overweight containers out of Felixstowe?

Yes. Overweight boxes are planned against the axle configuration and the route so they are legal on the road, not only on paper. Tell us the gross weight at quote stage, because it changes the vehicle.

Can you move hazardous containers from Felixstowe?

Send the UN number and class with the request for a price and we will confirm whether we can take it before we quote. Hazardous work changes the vehicle and the paperwork, so it is never something to mention on the day.

Do you deliver nationwide from Felixstowe?

Yes. The lanes we run most are the Midlands, London and the South East, East Anglia and the North West, and we deliver across Great Britain beyond those.

Do you also collect from the Thames ports?

Yes. London Gateway, Tilbury and Purfleet are planned together, and Southampton and Liverpool are covered too. A forwarder who splits work between Felixstowe and the Thames is still dealing with one haulier.

Further reading

Felixstowe, in more depth

Collecting from Felixstowe this week?

Send the container, the delivery postcode and the date. We price it the same working day and tell you straight if a booking is tight.

Call Get a price